Work within the production team and test under development versions and features. Ensure that developed features are robust and meet the design requirements. Monitoring build stability and feature testing for the assigned project: a proprietary game engine powering games such as Tom Clancy's Rainbow Six Siege, Assassin's Creed Franchise and an unannounced project.

Development Testing

• Smoke testing of the builds on regular basis to provide the status of the build for development
• Develop and update test plans based on game features and design documents as drawn up by the development team, to pinpoint the bugs and methodically verify all the aspects of the game pertaining to his/her work cell
• Use the development team’s tools to identify bugs, as features are implemented in the game. Detail the bugs using the Jira database, and follow-up with other members of the development teams to facilitate their resolution
• Isolate and reproduce the bugs to assess gravity and probability based on Ubisoft’s standards, and suggest solutions.
• Validate high risk changes before they are integrated into the main version to ensure stability and basic functionality
• Close coordination with different QC teams (functionality, compliance, special tests) and be the communication link between production teams
• Determine test needs with development teams, Associate Producers and Production Coordinators. Work closely with the leads for defining the Build Release procedures for Milestone plans, Project Test plans, etc. and ensuring their execution

Provide a dedicated, experienced resource that is completely focused on executing a broad range of operational test services to support our internal & external development teams.

Bug Reporting

• Produce well written bug reports detailing issues on assigned products, adherence to Codemasters requirements and 1st party specifications
• Identify, isolate, regress and communicate issues effectively and efficiently through the bug tracking database, whilst updating and maintaining reported issues

Functionality Testing

• Assist QA Team Leaders and Senior Technicians in executing the QA project test plans by performing extensive testing on assigned software titles
• Ensure high levels of quality on all products across a wide variety of platforms and genres
• Methodical execution of functionality, balance, stability, performance, multiplayer, connection and other types of testing
• Perform various QA related support tasks for internal development teams, including assistance with testing company websites and software
• Maintain a strong knowledge of the project design and technical requirements to support QA test effectiveness, focus and reporting
• Provide constructive feedback on the design, difficulty and general gameplay of products
• Aid with propagation of games, updates, websites and services across QA environments through to live release. Assist via build verification testing to ensure seamless delivery to customers
• Interpret customer feedback and provide detailed bug reports for live issues

Handling client queries on a daily basis. KYC verification process and technical troubleshooting on the main product, Acunetix. Support was provided via ticketing system FreshDesk, creating procedures and analysing logs to facilitate troubleshooting. Set up of Integration Demo server to showcase how our product integrates with out-of-the-box solutions such as JIRA, MS TFS, Github and Jenkins for CI/CD. Scheduling remote sessions to work on client environments as well as receiving calls, shift based from 7AM – 11PM CEST. Hosting webinars to showcase the product to existing clientele, potential customers and resellers worldwide. I have also took on the role of System Administrator for three months during this position until a full time position was filled. Answering directly to the CTO. I have also represented the company at OWASP London 2018 and Blackhat USA 2019.

• Hosted weekly deep-dive Acunetix webinars
• Produced several technical write-ups

Upkeep of IT systems of the hotel environment including server backups, PC installations, mail account creations, maintenance of our menu and revenue centre system, and any other day to day IT issues. In addition, upkeep and management of WiFi infrastructure, telephone lines, PABX minor configurations and Samsung TV system. Billing and report generation including documentation and purchase orders for IT hardware, software and consumables. Report directly to the General Manager.

• Digital Signage System using Raspberry Pi 3
• New Ticket System
• TV Network Restructure
• CCTV System Configuration

University of Malta

Program/Course - BSc Business and IT September 2013 - September 2016

• Marketing Research
• Business Development
• Web Application Development
• Networking Fundamentals
• Operations Research